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Translation Flow: 

1. Client e-mail or fax the base requirements of translation to WTC. Language type, document type, workload, deadline, etc, is included in the base requirements, and your phone number, fax number, contact person and simple introduction of your file should be attached. 


2. Client service staff answers the consultation from client and provide with translation scheme and quotation to client for reference and choosing. 


3. After negotiating by interview, phone or email, both sides sign “Translation Contract”. 


4. Deposits of 50 percent of the translation fees shall be collected in advance. Client delivers the related material to client service staff, and then translation department organizes a project team according to the type of project, and starts to operate the project. 


5. After the translation work is finished, client service staff sends the finished document to client in the agreed way. Client pays the remaining sum as per the contract after checking and accepting the work. Purse bearer invoices client for the complete translation fee after he or she receives the remaining sum. The translation process is completed up to now. 


Interpretation Flow: 

1. Client e-mail or fax the base requirements of interpretation to WTC. Language type, interpretation mode, content, date and time, and interpreters, etc, is included in the base requirements. 


2. Client service staff answers the consultation from client and provide with interpretation scheme and quotation to client for reference and choosing. 


3. After negotiating by interview, phone or email, both sides sign “Interpretation Contract”.



4. Deposits of 80 percent of the interpretation fees shall be collected in advance. Client delivers the related material to client service staff, and then interpretation department starts to operate the project. 


5. After the interpretation work is finished, client pays the remaining sum as per the contract. Purse bearer invoices client for the complete interpretation fee after he or she receives the remaining sum. The interpretation process is completed up to now.


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